Privacy Policy

Last updated: June 23, 2026

Top Rock Solutions, LLC ("Top Rock Solutions," "we," "us," or "our") is a licensed and insured general contractor serving homeowners and businesses across the Chattanooga, Tennessee area. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have. By using this site or submitting a request to us, you agree to the practices described below.

Information We Collect

We only collect the information needed to respond to you and to keep our website working well:

• Information you give us. When you fill out our estimate or contact form, we collect your name, email address, phone number, and the project details you choose to share (such as the type of work, location, and a description of what you need).
• Information collected automatically. Like most websites, we automatically receive limited technical data through cookies and analytics tools — for example, your browser type, device type, pages viewed, and general (non-precise) location. This helps us understand how the site is used.

How We Use Your Information

We use the information we collect to:

• Respond to estimate requests, questions, and other inquiries you send us;
• Schedule consultations and follow up about your project;
• Operate, maintain, and improve our website and services;
• Comply with applicable laws and protect against fraud or misuse.

We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to anyone. We do not share it for third-party advertising or marketing.

Third-Party Services

We rely on a small number of trusted service providers to run our website and process your requests — for example, a website analytics provider and a contact-form processor. These providers may handle limited data on our behalf solely to deliver their service to us, and they are not permitted to use it for their own purposes. We are not responsible for the privacy practices of any third-party websites we may link to.

Cookies & Analytics

Our site may use cookies and similar technologies to remember preferences and to gather anonymous, aggregated analytics about how visitors use the site. You can set your browser to refuse cookies or to alert you when cookies are being sent; some parts of the site may not function as smoothly if you disable them.

Data Retention

We keep the information you submit only as long as needed to respond to your request, complete any project, and meet our legal and recordkeeping obligations. When it is no longer needed, we take reasonable steps to delete or de-identify it.

Your Rights

You may ask us to review, update, or delete the personal information you have provided to us, or ask that we stop contacting you. To make a request, contact us using the details below. We will respond within a reasonable time, consistent with applicable law.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the site after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or your information, please reach out:

Top Rock Solutions, LLC
Chattanooga, TN (service-area business)
Email: sales@toprocksol.com
Phone: (706) 218-7478